In business, it is best to underpromise and overdeliver, rather than visa versa. With that in mind, do you have any lagniappes? This is a creole word meaning ‘gift’ …
I found Drew McLellan’s blog about small and unexpected gifts in business,
well, unexpectedly interesting!
https://www.drewsmarketingminute.com/2009/12/whats-your-marketing-lagniappe.html
What could you do that is just a little something extra?
